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Shipping & Postage

We ship worldwide and all our items are sent from Australia usually by Air Mail.
Most items (depending on stock) are shipped as soon as possible. Generally that will be within 5 working days of receiving payment but handling time will vary with the availability of colors.
All orders over $100.00USD will be sent via Registered Post which has limited tracking in most countries and is a very reliable service.
All orders under $100.00USD will be sent via standard Air Mail which has no tracking at all but is also a very reliable service.

Customs Duties
We cannot guarantee that you will or will not be charged any customs taxes.
Any customs or import duties are charged once the parcel reaches its destination country.
These charges must be paid by the recipient of the parcel.

Express Post
Express Post is available for your delivery. Please contact us for a quote.

International Postage Costs
Per 10 Meter Hank  (USD)
5/16 inch (8.0mm) - $6.95 for the first 10 meters and $3.95 per additional 10 meters
1/4 inch (6.0mm) - $6.95 for the first 10 meters and $3.95 per additional 10 meters
3/16 inch (4.5mm) - $5.95 for the first 10 meters and $3.85 per additional 10 meters
1/8 inch (3.0mm) - $4.96 for the first 10 meters and $2.95 per additional 10 meters
3/32 inch (2.5mm) - $4.96 for the first 10 meters and $2.95 per additional 10 meters
1/16 inch (2.0mm) - $4.96 for the first 10 meters and $2.95 per additional 10 meters

Per Spool (USD)
$14.75 for the first spool and $7.95 per additional

Australian Postage Costs
Per Metre (USD)
5/16 inch (8.0mm) - $5.11 for the first 10 meters and $2.40 per additional 10 meters
1/4 inch (6.0mm) - $5.11 for the first 10 meters and $2.40 per additional 10 meters
3/16 inch (4.5mm) - $4.64 for the first 10 meters and $2.10 per additional 10 meters
1/8 inch (3.0mm) - $3.98 for the first 10 meters and $1.95 per additional 10 meters
3/32 inch (2.5mm) - $3.88 for the first 10 meters and $1.95 per additional 10 meters
1/16 inch (2.0mm) - $3.88 for the first 10 meters and $1.95 per additional 10 meters

Per Spool (USD)
$8.75 for the first spool and $4.95 per additional 

Approximate delivery times
Within Australia - 2 to 7 working days from date of dispatch
Worldwide - 10 to 14 working days from date of dispatch
(On very rare occasions International delivery can take up to a month due to Customs clearance times, the Christmas postal rush, industrial disputes, natural disasters, etc. Please allow this time to pass before contacting us regarding delivery)

Please note: In the unlikely event that your item goes missing once posted then we will do our utmost to help you locate your delivery with the relevant postal authorities.
A refund/exchange will only be given if Australia Post accepts the status of the parcel as missing.
An investigation by Australia Post will then be initiated which can take up to 30 days.

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